:root{--bg:#edf3fa;--surface:#fff;--surface-soft:#f6f9fc;--line:#d9e3ee;--ink:#1c2834;--muted:#678;--primary:#2f5069;--primary-soft:#5da5da;--success:#5cbf72;color-scheme:light}*{box-sizing:border-box}#root,body,html{height:100%;margin:0;overflow:hidden}body{background:radial-gradient(circle at top right,#5da5da33,#0000 30%),linear-gradient(180deg,#f7fbff,#edf3fa);background:radial-gradient(circle at top right,#5da5da33,#0000 30%),linear-gradient(180deg,#f7fbff 0,var(--bg) 100%);color:#1c2834;color:var(--ink);font-family:Avenir Next,Segoe UI,sans-serif}button,input,textarea{font:inherit}.app-shell{display:flex;flex-direction:column;height:100%;overflow:hidden;padding:24px}.topbar{align-items:flex-end;background:#ffffffeb;border:1px solid #d9e3ee;border:1px solid var(--line);border-radius:24px;box-shadow:0 22px 50px #1a273514;display:flex;gap:24px;justify-content:space-between;padding:24px 28px}.chat-panel h2,.form-card h3,.sidebar h2,.topbar h1{margin:0}.eyebrow{font-size:12px;font-weight:700;letter-spacing:.18em;margin:0 0 6px;text-transform:uppercase}.eyebrow,.muted,.topbar__status{color:#678;color:var(--muted)}.topbar__status{align-items:center;background:#f6f9fc;background:var(--surface-soft);border:1px solid #d9e3ee;border:1px solid var(--line);border-radius:999px;display:inline-flex;gap:10px;padding:12px 16px}.status-dot{background:#f0ad4e;border-radius:50%;height:10px;width:10px}.status-dot.is-ready{background:#5cbf72;background:var(--success)}.workspace{grid-gap:20px;align-items:stretch;display:grid;flex:1 1;gap:20px;grid-template-columns:360px minmax(0,1fr);grid-template-rows:1fr;margin-top:24px;min-height:0}.workspace__right{display:flex;flex-direction:column;min-height:0}.workspace__left{grid-gap:16px;align-content:start;display:grid;gap:16px;grid-auto-rows:max-content;min-width:0;overflow:hidden}.card,.chat-panel,.sidebar{background:#fffffff2;border:1px solid #d9e3ee;border:1px solid var(--line);border-radius:24px;box-shadow:0 18px 45px #1e2d3d0f}.form-card,.sidebar{padding:18px}.settings-card{grid-gap:14px;display:grid;gap:14px}.settings-card__header{grid-gap:12px;align-items:start;display:grid;gap:12px;grid-template-columns:minmax(0,1fr) auto}.settings-card__copy,.settings-card__meta{font-size:14px}.field,.settings-card__footer,.settings-form{grid-gap:10px;display:grid;gap:10px}.field span{color:#678;color:var(--muted);font-size:13px;font-weight:700}.error-banner,.success-banner{border-radius:18px;padding:12px 16px}.success-banner{background:#5cbf7224;border:1px solid #5cbf7259;border-radius:18px;color:#2d6c3d;padding:12px 16px}.sidebar__header{align-items:center;display:flex;gap:12px;justify-content:space-between;margin-bottom:16px}.badge,.pill,.sidebar__count{align-items:center;border-radius:999px;display:inline-flex;font-size:12px;font-weight:700;height:30px;justify-content:center;min-width:30px;padding:0 10px}.sidebar__count{background:#5da5da29;color:#2f5069;color:var(--primary)}.conversation-list{grid-gap:10px;display:grid;gap:10px;grid-template-columns:minmax(0,1fr);margin-top:14px;max-height:calc(100vh - 390px);overflow:auto}.conversation-item{background:#fff;background:var(--surface);border:1px solid #d9e3ee;border:1px solid var(--line);border-radius:18px;cursor:pointer;padding:14px;text-align:left;transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease;width:100%}.conversation-item.is-active,.conversation-item:hover{border-color:#5da5da73;box-shadow:0 12px 24px #29506b14;transform:translateY(-1px)}.conversation-item__bottom,.conversation-item__top,.message__meta,.pill-group{align-items:center;display:flex;gap:12px;justify-content:space-between}.conversation-item__bottom span:first-child{color:#678;color:var(--muted);flex:1 1;font-size:14px;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-item{min-width:0;overflow:hidden}.conversation-list,.sidebar{min-width:0}.badge{background:#5cbf72;background:var(--success);color:#fff}.input{background:#f6f9fc;background:var(--surface-soft);border:1px solid #d9e3ee;border:1px solid var(--line);border-radius:16px;color:#1c2834;color:var(--ink);padding:12px 14px;width:100%}.textarea{min-height:88px;resize:vertical}.button{background:linear-gradient(135deg,#2f5069,#5da5da);background:linear-gradient(135deg,var(--primary) 0,var(--primary-soft) 100%);border:0;border-radius:16px;color:#fff;cursor:pointer;font-weight:700;padding:12px 18px}.button:disabled{cursor:wait;opacity:.6}.button--secondary{background:linear-gradient(135deg,#2f8f73,#5cbf72)}.error-banner{background:#c43e3e1f;border:1px solid #c43e3e3d;color:#8e2430;margin-top:16px}.chat-panel{display:grid;flex:1 1;grid-template-rows:auto 1fr auto;min-height:0}.chat-panel__header{align-items:flex-start;border-bottom:1px solid #d9e3ee;border-bottom:1px solid var(--line);display:flex;gap:20px;justify-content:space-between;padding:22px 24px 16px}.pill{background:#5da5da24;color:#2f5069;color:var(--primary)}.pill--muted{background:#2f506914;color:#678;color:var(--muted)}.messages{background:radial-gradient(circle at top left,#5da5da14,#0000 28%),linear-gradient(180deg,#f6f9fceb,#fffffff2);overflow:auto;padding:20px 24px}.message{display:flex;margin-bottom:14px}.message.is-outbound{justify-content:flex-end}.message__bubble{background:#fff;background:var(--surface);border:1px solid #d9e3ee;border:1px solid var(--line);border-radius:18px;box-shadow:0 10px 26px #141f2c0a;max-width:min(72%,620px);padding:12px 14px}.message.is-outbound .message__bubble{background:#5da5da38;border-color:#5da5da73}.message__bubble p{margin:0 0 8px;white-space:pre-wrap}.message__meta{color:#678;color:var(--muted);font-size:12px;justify-content:flex-end}.composer{grid-gap:12px;border-top:1px solid #d9e3ee;border-top:1px solid var(--line);display:grid;gap:12px;padding:18px 24px 24px}.composer__input{min-height:96px}.empty-panel{color:#678;color:var(--muted);display:grid;min-height:240px;padding:24px;place-items:center;text-align:center}.empty-panel.compact{background:#f6f9fc;background:var(--surface-soft);border:1px dashed #d9e3ee;border:1px dashed var(--line);border-radius:18px;min-height:120px}.topbar__actions{align-items:center;display:flex;gap:12px}.settings-toggle{align-items:center;background:#fff;background:var(--surface);border:1px solid #d9e3ee;border:1px solid var(--line);border-radius:999px;color:#2f5069;color:var(--primary);cursor:pointer;display:inline-flex;font-size:14px;font-weight:600;gap:8px;padding:10px 16px;transition:background .18s ease,border-color .18s ease,transform .18s ease}.settings-toggle:hover{background:#f6f9fc;background:var(--surface-soft);border-color:#5da5da73;transform:translateY(-1px)}.settings-page{flex:1 1;margin-top:24px;max-width:560px;overflow-y:auto}.field__hint{color:#678;color:var(--muted);font-size:12px;font-weight:400}.webhook-info{grid-gap:12px;border-top:1px solid #d9e3ee;border-top:1px solid var(--line);display:grid;gap:12px;padding-top:16px}.webhook-info__desc{font-size:14px;margin:0}.webhook-info__field{grid-gap:4px;display:grid;gap:4px}.webhook-info__label{color:#678;color:var(--muted);font-size:13px;font-weight:700}.webhook-info__value-row{align-items:center;display:flex;gap:8px}.webhook-info__value{background:#f6f9fc;background:var(--surface-soft);border:1px solid #d9e3ee;border:1px solid var(--line);border-radius:10px;font-size:13px;padding:8px 12px;word-break:break-all}.button--small{border-radius:10px;font-size:12px;padding:6px 12px;white-space:nowrap}.nav-menu{background:#ffffffd9;border:1px solid #d9e3ee;border:1px solid var(--line);border-radius:20px;display:flex;flex-wrap:wrap;gap:6px;margin-top:16px;padding:6px}.nav-menu__item{align-items:center;background:#0000;border:none;border-radius:14px;color:#678;color:var(--muted);cursor:pointer;display:inline-flex;font-size:13px;font-weight:600;gap:6px;padding:8px 14px;position:relative;transition:background .16s ease,color .16s ease}.nav-menu__item:hover{background:#f6f9fc;background:var(--surface-soft);color:#1c2834;color:var(--ink)}.nav-menu__item.is-active{background:#2f5069;background:var(--primary);color:#fff}.nav-menu__badge{background:#e53e3e;border-radius:999px;color:#fff;font-size:10px;font-weight:800;min-width:18px;padding:1px 6px;text-align:center}.status-badge{align-items:center;border-radius:999px;display:inline-flex;font-size:12px;font-weight:700;padding:4px 10px}.status-badge--bot{background:#5cbf7226;color:#2d6c3d}.status-badge--escalated{background:#e53e3e26;color:#9b2c2c}.status-badge--human{background:#5da5da26;color:#2f5069;color:var(--primary)}.toggle{background:#d9e3ee;background:var(--line);border:none;border-radius:999px;cursor:pointer;height:22px;padding:0;position:relative;transition:background .18s ease;width:40px}.toggle--on{background:#5cbf72;background:var(--success)}.toggle__knob{background:#fff;border-radius:50%;display:block;height:16px;left:3px;position:absolute;top:3px;transition:transform .18s ease;width:16px}.toggle--on .toggle__knob{transform:translateX(18px)}.bot-toggle{align-items:center;display:flex;gap:8px}.chat-panel__controls{align-items:center;display:flex;flex-wrap:wrap;gap:12px}.assign-menu-wrapper{position:relative}.assign-dropdown{background:#fff;background:var(--surface);border:1px solid #d9e3ee;border:1px solid var(--line);border-radius:14px;box-shadow:0 12px 30px #141f2c1f;min-width:180px;overflow:hidden;position:absolute;right:0;top:calc(100% + 6px);z-index:100}.assign-dropdown__item{background:#0000;border:none;color:#1c2834;color:var(--ink);cursor:pointer;display:block;font-size:14px;padding:10px 16px;text-align:left;width:100%}.assign-dropdown__item:hover{background:#f6f9fc;background:var(--surface-soft)}.conversation-item.is-escalated{background:#e53e3e0a;border-color:#e53e3e66}.conversation-item__status{display:flex;gap:6px;margin-top:4px}.status-mini{background:#f6f9fc;background:var(--surface-soft);border-radius:999px;color:#678;color:var(--muted);font-size:10px;font-weight:700;letter-spacing:.05em;padding:2px 7px;text-transform:uppercase}.status-mini--bot{background:#5cbf7226;color:#2d6c3d}.status-mini--human{background:#5da5da26;color:#2f5069;color:var(--primary)}.status-mini--escalated{background:#e53e3e26;color:#9b2c2c}.status-mini--support{background:#9c27b026;color:#7b1fa2}.badge--escalated{background:#e53e3e}.knowledge-list{grid-gap:10px;display:grid;gap:10px}.knowledge-item{background:#f6f9fc;background:var(--surface-soft);border:1px solid #d9e3ee;border:1px solid var(--line);border-radius:16px;padding:14px}.knowledge-item--disabled{opacity:.55}.knowledge-item__header{align-items:center;display:flex;justify-content:space-between;margin-bottom:6px}.knowledge-item__preview{font-size:13px;line-height:1.5;margin:0 0 10px}.knowledge-item__actions{display:flex;flex-wrap:wrap;gap:8px}.button--ghost{background:#0000;border:1px solid #d9e3ee;border:1px solid var(--line);color:#2f5069;color:var(--primary)}.button--danger{background:linear-gradient(135deg,#c53030,#e53e3e)}.range-input{accent-color:#2f5069;accent-color:var(--primary);cursor:pointer;width:100%}.field--row{align-items:center;flex-direction:row;justify-content:space-between}.field--row span{color:#678;color:var(--muted);font-size:13px;font-weight:700}@media (max-width:1080px){body,html{height:auto;overflow:auto}.app-shell{height:auto;overflow:visible}.workspace{align-items:start;flex:none;grid-template-columns:1fr;grid-template-rows:auto}.workspace__right{display:block}.chat-panel{flex:none;height:auto;min-height:0}.chat-panel__header,.topbar{flex-direction:column}.message__bubble{max-width:90%}}.login-screen{display:grid;min-height:100vh;padding:24px;place-items:center}.login-card{background:#fff;background:var(--surface);border:1px solid #d9e3ee;border:1px solid var(--line);border-radius:24px;box-shadow:0 8px 30px #141f2c14;max-width:420px;padding:40px;text-align:center;width:100%}.login-card .form-field{grid-gap:8px;color:#678;color:var(--muted);display:grid;font-size:13px;font-weight:700;gap:8px;margin-bottom:16px;text-align:left}.login-card input{background:#f6f9fc;background:var(--surface-soft);border:1px solid #d9e3ee;border:1px solid var(--line);border-radius:16px;color:#1c2834;color:var(--ink);padding:12px 14px;width:100%}.login-operators{grid-gap:8px;display:grid;gap:8px;margin-bottom:24px}.login-operator{align-items:center;background:#f6f9fc;background:var(--surface-soft);border:2px solid #d9e3ee;border:2px solid var(--line);border-radius:16px;cursor:pointer;display:flex;gap:14px;padding:12px 16px;text-align:left;transition:border-color .16s ease,background .16s ease}.login-operator:hover{background:#5da5da0f;border-color:#5da5da;border-color:var(--primary-soft)}.login-operator.is-selected{background:#5da5da1a;border-color:#2f5069;border-color:var(--primary)}.login-operator div{display:flex;flex-direction:column}.login-button{font-size:15px;padding:14px;width:100%}.message__operator{margin-right:4px}.message__operator,.topbar__operator{color:#2f5069;color:var(--primary);font-weight:600}.topbar__operator{font-size:14px}
/*# sourceMappingURL=main.d8839a2c.css.map*/